FAQs

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Nexus Forge Africa Ltd specializes in a range of services, including:

  • Branding and Identity Design: We help businesses create strong brand identities through logo design, brand strategy, and visual branding.
  • Website Design and Development: Our team builds responsive, user-friendly websites tailored to meet the unique needs of each client.
  • E-commerce Solutions: We develop e-commerce platforms that are secure, scalable, and designed to optimize the shopping experience.
  • Digital Marketing: From SEO to social media marketing and email campaigns, we offer comprehensive digital marketing services.
  • IT Support and Consulting: We provide reliable IT support and consulting services to ensure your business technology operates smoothly.
  • Mobile App Development: Our developers create intuitive and functional mobile applications for both Android and iOS platforms.
  • Graphic Design: We offer professional graphic design services for various needs, including marketing materials, corporate stationery, and more.

Our office is located at 90 Degrees by Tsavo, Nairobi, Kenya.

You can reach us via:

 

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We work with a diverse range of clients, including small businesses, startups, and large enterprises across various industries such as education, real estate, hospitality, retail, and more.n Content

The timeline for completing a project depends on its scope and complexity. Typically, a branding or website design project can take anywhere from a few weeks to a few months. We work closely with our clients to establish clear timelines and ensure timely delivery.dion Content

Our process typically involves the following steps:

  1. Initial Consultation: We start by understanding your needs, goals, and vision.
  2. Proposal and Quotation: Based on the consultation, we provide a detailed proposal and quotation.
  3. Project Planning: We outline the project timeline, deliverables, and key milestones.
  4. Design and Development: Our team works on creating and refining the designs or developing the required solutions.
  5. Review and Feedback: We collaborate with you to review the work and make any necessary adjustments.
  6. Final Delivery: Once approved, we finalize the project and deliver the completed product.
  7. Support and Maintenance: We offer ongoing support and maintenance to ensure your solution continues to meet your needs.

 

  1. Do you offer ongoing support and maintenance after project completion?
    Yes, we offer various support and maintenance packages to keep your website, application, or IT infrastructure running smoothly. This can include regular updates, security monitoring, and technical support.

Security is a top priority for us. We implement industry-standard security measures such as SSL certificates, data encryption, secure coding practices, and regular security audits to protect your website or app from potential threats.

Absolutely! We offer website and app redesign services to enhance user experience, update functionalities, and improve overall performance. Whether you need a complete overhaul or minor adjustments, our team can help.

While we work with clients from various industries, we have significant experience in education, real estate, hospitality, e-commerce, and more. Our versatile team is capable of adapting to different industry needs and requirements.

The cost of our services varies depending on the project’s requirements and scope. We offer competitive pricing and are happy to provide a custom quote after understanding your specific needs.

To start a project, simply contact us through our website, email, or phone. We will arrange an initial consultation to discuss your needs and how we can help.

Yes, we provide training and documentation to ensure that your team can effectively manage and operate the website, application, or IT systems we develop.

We work with a variety of platforms and technologies, including but not limited to WordPress, Shopify, Laravel, React, Python, and more. Our team stays up-to-date with the latest trends and technologies to provide the best solutions for our clients.

Yes, we have the expertise and resources to manage projects of all sizes, from small business websites to large-scale e-commerce platforms and custom enterprise solutions.

We believe in transparent communication and will keep you updated on the progress of your project through regular meetings, emails, and progress reports. You will have direct access to our project managers to discuss any concerns or changes.

Our business hours are Monday to Friday, from 9:00 AM to 5:00 PM EAT. However, we are flexible and can accommodate client needs outside of these hours by appointment.

Yes, we offer remote services and have successfully collaborated with clients from various regions. Our use of modern communication tools allows us to work effectively with clients regardless of their location.

We take confidentiality and data privacy seriously. All projects are handled with strict confidentiality, and we adhere to data protection regulations to ensure the privacy of our clients’ information.

Yes, we are happy to provide references and case studies upon request. Please contact us, and we will share examples of our past work that are relevant to your project needs.

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